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TENANT SERVICES MANAGER

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Job Order #: 5747511

Employer Name:
Saskatchewan Housing Authorities
Posted Date:
10-Jul-2020
Location:
SASKATOON
 
# of Positions:
1
Employment Terms:
Full Time
Length of Employment:
Permanent
Education:
University Bachelor's Degree
Experience:
6-9 Years
Apply By:
20-Jul-2020
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
Saskatchewan Housing Authorities

Contact Fax:
306-347-2303

Contact Email:
hr.plains@housingauthoritysk.com



Description

Reporting to the General Manager, Saskatoon Housing Authority, the Tenant Services Manager works closely with the management team to deliver housing programs that provide safe, secure, and affordable housing for those in need.  Collaborating with community agencies and organizations, Saskatchewan Housing Corporation (SHC) and the provincial housing network, this position helps shape and implement programs and policies to enhance housing in the community.  This is a leadership role, overseeing the Tenant Services and Customer Service Reception teams.

What youll do:

Participate in the strategic planning process with the Board and senior management to develop effective operational and risk management plans
Foster partnerships with community agencies to support current and emerging goals of SHA, SHC and clients; advocating for housing programs offered by Saskatoon Housing
Research emerging housing trends and develop strategies to effectively respond to the changes
Develop metrics to ensure the delivery of effective client service within the Housing Authority
Develop and oversee program budget to ensure efficient and effective delivery of services to clients  

What were looking for:

A collaborative leader and team member with a passion for enhanced client service
An advocate for change and continuous improvement
An effective negotiator with the ability to positively influence and achieve consensus on complex issues
    A leader to coach, engage and support direct and indirect reports

What youll need:

A degree in Social Work, Psychology or similar with a focus on public program & service delivery; and/or
A minimum of seven years experience in healthcare, social services, or similar
Experience working with seniors, families, and at-risk individuals, and
A demonstrated respect for confidentiality and peoples diversity and individual differences

We offer an attractive competitive salary with full benefits and pension.

 

Skills and Abilities

Essential Skills
 - Document use
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Job task planning and organizing
Specific Skills
 - Ensure response to trouble calls from clients or tenants
 - Ensure terms of lease agreements are met
Business Equipment and Computer Applications
 - MS Word
 - Excel
 - Electronic Mail

 

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