Job Order Detail

Description

Horizon is looking for an Apple Customer Service Rep.

Do you love being at the forefront of innovative technology? Do you enjoy helping people find the right technology solutions to achieve their goals? If you answered yes to both of these questions, then we want you to apply for the Apple Customer Service Rep position!

Responsibilities include:
Answering the telephone
Building and maintaining customer relations in person and on the telephone
Managing customer inquiries in person and on the telephone
Assisting customers with Apple/MAC related purchases
Data entry
Resolve data entry issues
Administrative assistant duties as required
Basic iOS trouble shooting

Requirements:
Exceptional telephone communication skills, along with active listening
Customer focused and adaptable to various personality types
Ability to multi-task, set priorities and manage time effectively
High school diploma

No experience is necessary as we will provide on the job training to the right candidate. Familiarity with Apple product lines would be considered an asset.

Thank you for your interest, but only those candidates shortlisted for an interview will be contacted.