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Service Manager

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Job Order #: 5750748

NOC: 0714
Employer Name:
E. Bourassa & Sons
Wage/Salary Info:
Competitive
Posted Date:
01-Aug-2020
Location:
WEYBURN
 
# of Positions:
1
Employment Terms:
Full Time
Length of Employment:
Permanent
Education:
Grade 12
Experience:
0-6 Months
Apply By:
18-Aug-2020
How to Apply?:
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Employer Name:
E. Bourassa & Sons
Contact Name:
Cole
Contact Phone:
842-6626
Contact Email:
careers@ebourassa.com
Employer Website:
www.ebourassa.com/careers


Description

E. Bourassa & Sons is looking for a Service Manager to manage our Service Department at our Radville location. This is a phenomenal career opportunity with a family owned and operated company who heavily emphasizes employee satisfaction and career growth.

JOB DUTIES:

- Manage the day to day operations of the Service Department
- Work closely with the Store Manager and Corporate Service Manager
- Manage, mentor and guide a team of dedicated technicians and support staff
- Identify and support growth areas within the department
- Ensure that the highest level of customer satisfaction is consistently being achieved
- Maintain a strong professional relationship with all departments within the dealership
- Continuously strive for improvement in current processes and procedures

SKILLS AND ABILITIES:

- Must have superior communication & customer service skills
- Ability to negotiate customer complaints to a satisfactory resolution
- Experience scheduling and planning projects
- Advanced leadership skills
- Excellent computer, organizational and follow-up skills

QUALIFICATIONS AND EXPERIENCE:

- High School Diploma or equivalent; technical or college degree an asset
- Previous managerial experience
- Experience in a dealership or retail establishment
- Previous Service Management experience an asset
- Previous Parts or Service experience an asset
- Agricultural background an asset

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