Job Order Detail

Description

The Colonial Square Inn & Suites is centrally  located on 8th street in Saskatoon. We are currently looking for a "Full Time Front Desk Supervisor" to work in a day and evening shifts, No nights. The shifts will be during the week and  weekends and some holidays.

You must have hotel front desk experience.

We are looking for a reliable person who is willing to work as a team and can provide  great customer service to the guests. Must have an excellent communication skills both written and oral.

We will provide you a full two weeks training.

Some of the duties are:
Supervising the front desk staff and work with them.
Register arriving guests and assign rooms. Process group arrivals and departures.
Take, cancel and change room reservations.
Provide information on hotel facilities and services, Provide general information about points of interest in the area.
Investigate and resolve complaints and claims.
Process guests' departures, calculate charges and receive payments, Balance cash.
Clerical duties (i.e. faxing, filing, photocopying).
Assist clients/guests with special needs.
Handle wake-up calls.
Perform light housekeeping and cleaning duties.
Provide customer service, Answer telephone and relay telephone calls and messages.