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Thank you.
We are seeking a full-time Receptionist/Counterperson for our busy automotive shop.
You are the customer's first point of contact and will provide excellent customer service.
You must efficiently coordinate appointments, order parts, provide explanations and service to customers and maintain the front office. Automotive experience not required but is an asset.
Essential Skills:
- customer service skills
- computer skills
- work under pressure
- general office skills
- time management
Assets:
- automotive knowledge
Personal Suitability:
- effective interpersonal skills
- flexible
- excellent communication skills
- client-focused
- self-motivated
- professional appearance
- bondable
Essential Skills
- Reading text
- Writing
- Oral communication
- Working with others
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Additional Skills
- Provide basic information to clients and the public
- Maintain records
- Data entry
Specific Skills
- Schedule and confirm appointments
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
Work Conditions and Physical Capabilities
- Fast-paced environment
Security and Safety
- Bondable
Business Equipment and Computer Applications
- Electronic mail
- General office equipment
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