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Additional Skills
- Supervise staff
- Recruit and hire staff
- Perform front desk duties
Work Setting
- Hotel, motel, resort
Specific Skills
- Address customers' complaints or concerns
- Establish work schedules
- Enforce policies and procedures
- Develop and implement policies and procedures for daily operations
- Assist clients/guests with special needs
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Combination of sitting, standing, walking
Personal Suitability
- Effective interpersonal skills
- Team player
- Excellent oral communication
- Excellent written communication
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