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Primary Function:
Manage an account portfolio of Graingers largest, most complex customers. Develop sales plans that effectively market Grainger's value proposition to assigned customers to drive profitable sales growth. Utilize Sales Management System (SMS) to understand customer needs and present cost effective solutions which will increase customer spend loyalty and retention.
Principal Duties & Responsibilities:
Maximize revenue for designated account package by growing sales within existing accounts, expanding customer contacts, identifying and developing new opportunities at a level consistent with or exceeding company expectations.
Strong business acumen including negotiation skills
Understand customer needs and objectives and remains alert and responsive to changing customer needs
Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customers business
Demonstrate consistent focus on actions and tactics that will produce positive sales results
Demonstrate appropriate knowledge of the customers products and services to formulate business strategies to drive revenue
Understand Acklands-Graingers Value Proposition and can clearly articulate to customers, providing solutions to grow profitable sales
Communicate in an organized, clear and concise manner to effectively express ideas, plans, actions, and projects to support customer needs
Establish customer and market priorities to execute a strategic course of action to accomplish sales goals
Develop and implement account penetration strategies to include regular business reviews for key customers to maximize sales
Adherence to company sales and pricing guidelines
Fully leverage all resources and technical support available
Document, analyze, and understand impact of customer focused activities to increase productivity and sales within assigned customer