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Customer Service Specialist - Warman Pharmasave
Duties and Responsibilities
Customer Service
Provides excellent customer service and positively engages with all customers
Maintains a neat and organized checkout area
Greets all customers and displays warm demeanor
Accurately scans or enters product data
Cash responsibilities (with required accuracy and efficiency) in processing the customer order to meet store and customer expectations
Merchandising
Organize areas of product inventory, product placement, expiry dates, promotion, etc.
Maintains Store Standard pertaining to image and trends in store
Works with the local food and beverage vendors to ensure proper process adhered to in regards to on the floor merchandising support in upholding a customer friendly environment
Ensures proper documentation completed with respect to customer goods
Merchandises and maintains designated areas (i.e. facing, signing, labelling, etc)
Performs stock counts and orders for designated areas
Skills and Qualifications
A minimum of Grade 12 education with prior related customer service experience is preferred.
Must have excellent communication and decision-making skills
Strong computer literacy is required
Must have the physical ability to lift up to 50 lbs
All employees will be required to complete a criminal record check in accordance with Company requirements.
Essential Skills
- Writing
- Computer use
Business Equipment
- Price scanner
- Computer terminal
- Cash register
- Calculator
- Interac machine
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