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Specific Skills
- Address customers' complaints or concerns
- Access and process information
- Maintain records and statistics
- Explain the type and cost of services offered
- Arrange for refunds and credits
- Answer inquiries and provide information to customers
- Receive and log complaints
Security and Safety
- Bondable
Transportation/Travel Information
- Own transportation
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Tight deadlines
Personal Suitability
- Effective interpersonal skills
- Flexibility
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
- Reliability
- Organized