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- Answer, screen and forward telephone calls
- Greet people and direct them to contacts or service areas
- Obtain and process information required to provide services
- Perform clerical duties, such as filing and sorting and distributing mail
- Perform marketing deuties
- Record and relay information
- Schedule and confirm appointments
Essential Skills
- Reading text
- Document use
- Oral communication
- Working with others
- Problem solving
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Transportation/Travel Information
- Own transportation
- Travel expenses not paid by employer
- Public transportation is available
Additional Skills
- Delegate work to office support staff
Specific Skills
- Establish work priorities
- Ensure procedures are followed
- Ensure deadlines are met
- Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets and parking
- Carry out administrative activities of establishment
- Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
- Co-ordinate and plan for maintenance and security services
- Prepare periodic and special reports, manuals and correspondence
- Review, evaluate and implement new administrative procedures
- Oversee and co-ordinate office administrative procedures
Work Setting
- Private sector
Work Location Information
- Urban area
Work Conditions and Physical Capabilities
- Fast-paced environment
- Tight deadlines
Security and Safety
- Basic security clearance
Own Tools/Equipment
- Office equipment and supplies
- Computer
- Printer
- Internet access
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic scheduler
- Desktop publishing software
- General office equipment
- Electronic mail
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