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Hotel Front Desk Clerk

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Job Order #: 5758685

Employer Name:
Northern Greens Resort and Conference centre
Wage/Salary Info:
$11.50 to $13.00 hourly (to be negotiated)
Posted Date:
# of Positions:
Employment Terms:
Part Time
Length of Employment:
Full Time, 24 to 40 hours per week
Grade 12
7-11 Months
Apply By:
How to Apply?:
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Employer Name:
Northern Greens Resort and Conference centre

Contact Email:

External Job Source Website:

National Job Bank National Job Bank


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Skills and Abilities

Business Equipment and Computer Applications
 - Word processing software
 - Spreadsheet
 - Multi-line switchboard
 - Internet
 - Central reservation system (CRS)
 - Computerized bookkeeping system
Work Setting
 - Hotel, motel, resort
Specific Skills
 - Take, cancel and change room reservations
 - Register arriving guests and assign rooms
 - Provide information on hotel facilities and services
 - Process group arrivals and departures
 - Process guests' departures, calculate charges and receive payments
 - Perform light housekeeping and cleaning duties
 - Investigate and resolve complaints and claims
 - Exchange foreign currency
 - Balance cash and complete balance sheets, cash reports and related forms
 - Answer telephone and relay telephone calls and messages
 - Clerical duties (i.e. faxing, filing, photocopying)
 - Provide general information about points of interest in the area
 - Follow emergency and safety procedures
 - Handle wake-up calls
 - Provide customer service
 - Assist clients/guests with special needs
 - Maintain an inventory of vacancies, reservations and room assignments
Security and Safety
 - Bondable
 - Criminal record check
Transportation/Travel Information
 - Own transportation
Work Conditions and Physical Capabilities
 - Work under pressure
 - Attention to detail
 - Standing for extended periods
Work Location Information
 - Rural area
Personal Suitability
 - Effective interpersonal skills
 - Flexibility
 - Team player
 - Excellent oral communication
 - Client focus
 - Dependability
 - Reliability
 - Organized


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