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We have an exciting opening for a Customer Service / Sales Associate at our fast-growing, profitable marketing firm, which specializes in bridging the gap between high-profile clients and their consumers. We provide a personalized marketing and consulting service to our large portfolio of clients and we have recently signed on with our largest client to date!
As a Customer Service / Sales Associate, youll receive full training with one of our managers to help you learn how to grow and lead the business. Our commitment to our team fosters an environment where team members can achieve their full potential and foster the companys success.
Customer Service / Sales Associate : Responsibilities
Interact directly with consumers in a retail environment, inform them about benefits of clients products and services, and recommend products to facilitate solution-oriented customer service.
Provide excellent levels of customer service, surpass customer and client expectations, and create a positive brand experience that encourages customer loyalty.
Participate in all company meetings and training events to establish proper channels of communication and ensure full operational compliance.
Work with Retail Sales & Marketing Manager to successfully launch new retail marketing campaigns
Maintain up-to-date product knowledge and ensure that other team members are properly trained on new products to sell with confidence.
Customer Service / Sales Associate : Qualifications
1-2 years experience customer service and/or sales an asset.
Excellent verbal and written communication skills
Strong leadership skill with ability to work effectively individual and in a team environment.
Ability to multitask, prioritize multiple projects, and ensure tasks are completed on time.
Must be willing to work hard in an entry level position and attend appropriate training sessions.
Essential Skills
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Continuous learning
Transportation/Travel Information
- Own transportation
Credentials (certificates, licences, memberships, courses, etc.)
- Not required
Specific Skills
- Work with minimal supervision
- Customer service oriented
- Process money, cheque and credit/debit card payment
- Provide advice about merchandise
- Suggestive selling
Type Of Experience
- Salesperson/clerk
Work Setting
- Specialty shop
Product Experience/Knowledge
- Automobile parts and supplies
- Sports equipment and clothing
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