Job Order Detail

Description

We are currently looking for an outgoing and experienced IT Administrator to join our awesome Security & Operations team at Vendasta. Vendasta, located in Saskatoon, Saskatchewan is a fast-moving, tech company with an extensive spectrum of IT-related needs. Vendasta embraces DevOps and Site Reliability Engineering (SRE) principles as core tenants to its technology culture, and as were growing quickly, were moving to SecDevOps to better increase our security posture. If youre wanting to expand your experience and look forward to a challenge, this position is for you.

Responsibilities
IT support, including:
-First responder to internal trouble tickets, troubleshooting staff computing and telephony issues
-VPN, WiFi, and network troubleshooting and administration
-Softphone support and internal phone system administration
-Troubleshooting software setup issues
Automating on-boarding and off-boarding Vendasta staff on our SaaS systems
Assistance with monitoring and maintenance of internal Vendasta systems, including operations on-call rotations with the team
Administration and auditing of software licenses for the many products that we use across the company
Continuous improvement of our phone & network systems, including the creation of self-service portals for internal teams to customize their configurations
Creation of training materials for our internal Learning Management System or a classroom setting

Qualifications
A keen interest in technology and an outgoing personality centered around helping people
Demonstrated continuous learning mindset and good communication skills
An understanding of core IT concepts
2+ years administration of SaaS software (G-Suite administration an asset)
2+ years administration of a software-based phone system (Asterisk administration and asset)
Network administration experience is an asset