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Specific Skills
- Address customers' complaints or concerns
- Recruit, train and supervise staff
- Monitor revenues and modify procedures and prices
- Ensure health and safety regulations are followed
- Develop, implement and analyze budgets
- Provide customer service
- Negotiate arrangements with suppliers for food and other supplies
- Set staff work schedules and monitor staff performance
- Determine type of services to be offered and implement operational procedures
- Plan, organize, direct, control and evaluate daily operations
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