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The YWCA is seeking applications for Casual Shelter Counsellors for My Aunts Place, Kikinaw Womens Residence, and Isabel Johnson Shelter. The Shelter Counsellor is responsible for providing practical support to all residents while ensuring day to day operation needs are met. This position will be under the direct supervision of the Manager and under the general supervision of the Director of Womens Housing.
Responsibilities include:
Client Service
Provide Trauma Informed, person-centred support;
Provide practical support for all aspects of resident stays;
Provide information, education, and support to the women as needed;
Provide referrals and advocacy to ensure that women have necessary supports to deal with barriers regarding housing;
Administration and Operations
Answer shelter phone and record all calls, screen requests for entry and respond to information requests;
Complete intake and departure process with each woman/family;
Maintain accurate records, including womens files;
To see the complete job description as well as the qualifications, please visit our website:
https://www.ywcaregina.com/careers