Job Order Detail

Description

We are seeking a Tier III Senior IT Support professional looking for a challenging position in a dynamic, fast-paced setting.

In this role, you will serve as a key resource to our ServiceDesk Team, the buck will stop with you.  Desktop and network support issues that escalated beyond Tiers I and II will become your responsibility to investigate and resolve.  You will need to combine an excellent working knowledge of PCs and networking as well as working with end-customers and our ServiceDesk technicians to deliver solutions in a timely and professional manner.

In this role you will provide planning, installation, configuration and support services on advanced Project solutions. Our Project case load varies greatly. In this role you will provide planning, installation, configuration and support services on advanced Project solutions.  Our Project case load varies greatly.  It includes but is not limited to:
- migrating e-mail, file storage and authentication systems to the cloud,
- upgrading physical and Hyper-V virtual servers,
- supporting, upgrading, and migrating line-of-business apps,
- reviewing and recommending network equipment solutions, including VoIP and IP-based security systems.

Must demonstrated the following experience:
- Staging Microsoft365/Office365 for small-medium businesses (5-50 users).
- Experience evaluating and making recommendations on whether to maintain on-premise server infrastructure vs migrating to full-cloud solutions.
- Intermediate knowledge (3-8 years) of deploying virtualization environments in SMB; Hyper-V preferred.
- Intermediate knowledge of networking concepts (VLAN, Site-to-site VPN, medium-density WiFi networks).

Valid Driver's License & Own Vehicle:  Required

Details:
Position includes full company benefits