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Express Drive Customer Service Lead and Technician

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Job Order #: 5769888

NOC: 6552
Employer Name:
Yorkton Toyota
Posted Date:
23-Nov-2020
Location:
YORKTON
 
# of Positions:
1
Employment Terms:
Full Time
Length of Employment:
Permanent
Education:
Grade 12
Experience:
1-2 Years
Apply By:
04-Dec-2020
How to Apply?:
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Employer Name:
Yorkton Toyota
Employer Address:
 
5 KELSEY BAY
YORKTON,SK
CANADA
S3N 4C5
Contact Name:
Danette Payne
Contact Phone:
306-782-2233
Contact Email:
dpayne@keyautogroup.ca
Employer Website:
www.yorktontoyota.ca


Description

At Yorkton Toyota, our vision is to be the recognized leader in customer service, achieved with professional and courteous personnel. If you are a punctual, hands-on and efficient individual who strives to provide customers with excellent service and enjoys working on vehicles, then this career path is for you!
Supporting the Fixed Operations Department at Yorkton Toyota, the successful candidate will service vehicles with oil changes and other maintenance in addition to providing excellent customer service. This position is an entry point to achieving journeymans status. Some of the expectations associated with this position include maintaining a clean and safe work environment while following safety practices and procedures. The position also requires you to physically work at a rapid pace to complete vehicle inspections and maintenance accurately. A background in customer service and automotive experience is considered an asset.

Duties and Responsibilities:
- Demonstrating a high level of energetic response to every customer (on the phone or in person)
- Delivering a positive first impression to each guest with a warm, friendly greeting
- Presenting oil change options and additional services based on manufacturer recommendations
- Building trust and encouraging repeat, loyal customers
- Evaluating customers needs and performing services on their vehicles in a timely fashion
- Completing the customer experience by explaining the inspection and services completed and taking payment for these services

At Yorkton Toyota, we are pleased to offer competitive wages, Group Health Benefits (including life insurance, health care and dental care), Retirement Savings Plan and Deferred Profit Sharing Plan contributions, an Employee Assistance Plan and Employee Purchase Discounts.

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