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MAIN DUTIES AND RESPONSIBILITIES:
Major duties and responsibilities of the Information Technician include (but are not limited to):
Install and set up the new technology
Deliver technology training to staff, as required ;
Support the staff in the use of the technology ;
Troubleshoot problems encountered by staff;
Create a system to identify and log problems encountered with the new existing technology, including the action taken to resolve the problem (this can include issues with hardware, software, networks, connectivity, etc.);
Ensure back-up systems are properly designed and implemented;
Maintain accurate records related to the new and existing technology, including: o Ensure all hardware and equipment is labelled/identified as to ownership;
o Create and maintain a complete list of technology, including hardware, peripherals, etc.; and
o Maintain adequate document at ion related to networks and connectivity.
Create a user-friendly instruction manual for the new technology for future new users (e.g. for example , this could be the user manual which accompanies the new technology augmented by frequently asked questions);
Participate in staff meetings, workshops, etc. as directed;
Participate in planning, implementation, monitoring and reporting as directed;
Develop and maintain effective working relationships;
Contribute to the team through sharing thoughts, ideas, and knowledge that may improve the quality of service delivery and success of plans ;
Maintain confidentiality; and
Other duties as required
QUALIFICATIONS:
Appropriate and adequate training and experience;
Beneficial personal attributes;
Current Criminal Record check (CPIC) and Vulnerable Sector Search must be provided;
Reliable transportation and possess a valid driver's license; and
Other, as identified by the First Nation.
Ability to speak or understand the First Nation Language would be an asset;
Computer and Technology Knowledge
- Windows
- Word processing software
- Unix
- Internet
- DOS
- Database software
- Hardware
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Servers
- Applications - desktop
- File management software
- Security software
- Multimedia Software
- Spreadsheet software
- Presentation software
- Office Suites
- Mail server software
- Electronic mailing software
- Electronic scheduling software
- Communication software
- CAD software (computer assisted software)
- Image editing software
- Project management software
- Programming software
- Web site creation and management software
- Web service design
- Business diagramming software
- Desktop publishing software
- Mapping and data visualization software (GIS)
- Data analysis
- Programming languages
- Software development
Essential Skills
- Reading text
- Document use
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Finding information
- Computer use
- Continuous learning
Credentials (certificates, licences, memberships, courses, etc.)
- Information Systems Professional (ISP)
- Certified Computer Programmer (CCP)
- Certified Data Processor (CDP)
Specific Skills
- Conduct business and technical studies
- Assess physical and technical security risks to data, software and hardware
Security and Safety
- Basic security clearance
- Criminal record check (abstract)
- Confidential security clearance
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