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There is a career opportunity available at RONA Moose Jaw. Reporting to the Sales Manager or Sales Supervisor, the Flooring Sales Team Member is responsible for ensuring that every customer has an exceptional experience by suggesting the right products and services necessary to complete their projects. A passion for service and a willingness to develop product knowledge are key components of this role.
RESPONSIBILITIES:
Ensure that every customer experience exceeds the customers expectation
Proactively provide RONA customers with expertise and assistance
Quote projects, follow up on leads and close sales
Use computer software to develop deck, fence and garage packages
Promote add on sales, product benefits and services such as installation
Inform customers of current promotions and financing options (RONA Advantage Card/Air Miles)
QUALIFICATIONS:
Customer service oriented
Experience in flooring sales
Welcoming, professional and attentive to the needs of our customers
Strong listening and communication skills
Proficient with computers, able to learn new software and processes
Mature, responsible with sound decision making skills
Retail, sales or customer service experience is a great asset
Construction or home renovation experience is an asset
Essential Skills
- Oral communication
- Working with others
- Problem solving
- Critical thinking
- Job task planning and organizing
Specific Skills
- Work with minimal supervision
- Customer service oriented
- Provide advice about merchandise
- Suggest ways to care for goods
- Provide cost estimates on materials
- Suggestive selling
Type Of Experience
- Salesperson/clerk
Work Setting
- Hardware store
Product Experience/Knowledge
- Flooring
Security and Safety
- Bondable
- Criminal record check (abstract)
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