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Alarm Monitoring Attendant

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Job Order #: 5776850

NOC: 1525
Employer Name:
SecurTek - A SaskTel Company
Wage/Salary Info:
As Per CBA - $13.80-$14.71hr to start. Step every 6mo until max $19.16
Posted Date:
23-Mar-2021
Location:
YORKTON
 
# of Positions:
1
Employment Terms:
Full Time
Length of Employment:
Permanent
Education:
Grade 12
Experience:
No Experience
Apply By:
30-Mar-2021
How to Apply?:
This job is no longer taking applications

Application Information

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Employer Name:
SecurTek - A SaskTel Company
Contact Email:
securtek.hr@securtek.sk.ca
Employer Website:
www.securtek.com


Description

Can you provide outstanding customer service?

Is the drive to help others part of your personality?

Do you like working with computers and learning new things?

SecurTek is looking to fill the role of Alarm Monitoring Attendant. This position is in Yorkton's state of the art certified alarm monitoring station. You will be responsible for communicating with customers and various authorities nationwide while responding to alarm messages presented on computer and video terminals.

Typical Duties:
-Monitor terminal displays for emergencies, fires, medical alerts, intrusions and respond appropriately in a time sensitive manner.
-Provide quality customer service via telephone in a fast-paced call center environment.
-Use computer programs to record all actions; general inquiries, system tests, and emergency situations.
-Dispatch emergency medical and law enforcement personnel if required.

Qualifications:
- Previous customer service and/or call center experience.
- Grade 12 Diploma.  
- Ability to effectively operate a computer and learn new programs.
- Excellent verbal communication skills.
- You may be required to work evenings, nights, weekends and holidays.
- Successful applicants will be required to provide a criminal record check prior to employment.

SecurTek offers a variety of opportunities for advancement within a supportive and challenging environment. We offer health, dental, and vision benefits and an excellent pension program. If selected we will fully train you to be an active contributing member of the monitoring team.

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