Job Order Detail

Description

Under the supervision of the Director, the Residence Coordinator has primary responsibility for the Permanent and Transitional Housing Programs, and a support role in the Parole and Teen programs. The Residence Coordinator will work cooperatively with the Case Coordinator and other program staff to create a positive communal environment for all residents and will contribute to a healthy team culture amongst program staff that enhances collaboration, with a respectful approach to challenging issues.

Responsibilities:

Client Service
The Residence Coordinator will have primary responsibility for case planning and support for women in the Supportive Housing programs, with input from other program staff. Specifically, she is responsible for:
All steps in the case management process for women in the transitional housing spots, including screening and intake, needs assessment, housing plans, and transition to permanent or alternate housing;
Providing individualized support for tenants in a permanent room, utilizing a client-directed case planning process that works toward establishing community supports;
Maintain a wait list prioritized by level of vulnerability, a concerns list of clients currently unsuitable for the program, and a chart of occupied rooms;

The Case Coordinator will work in partnership with the Residence Coordinator to ensure programs operate efficiently and effectively, maintaining high quality service and positive reputation of the programs in the community;
Maintain client records in HIFIS/documentation as outlined in Residence policy/procedure manual;
Submit transitional room occupancy reports monthly to Manager;
Foster positive professional relationships with staff in agencies also serving our client base;
Other duties that may arise in the operation of the Residence or the YWCA;

To see the complete job description as well as the qualifications, please visit our website:

https://www.ywcaregina.com/careers