saskjobs.ca real careers. real life.

Log in as: Job Seeker | Employer
New User?

Forgot Employer password?
Forgot Job Seeker password?

Job Order Detail


Home | Search Jobs | Job Order Detail

Tier 2 Systems Technician

Job Search Safety tips

Job Order #: 5777385

Employer Name:
POWERLAND COMPUTERS
Posted Date:
13-Jan-2021
Location:
REGINA
 
# of Positions:
2
Employment Terms:
Full Time
Apply By:
01-Feb-2021
How to Apply?:
This job is no longer taking applications

Application Information

This job is no longer taking applications and is displayed only for reference.

To view current postings please conduct a new search.

Thank you.


Employer Name:
POWERLAND COMPUTERS

Contact Name:
Sheila Riediger

Contact Phone:
2042355546

Contact Email:
sriediger@powerland.ca

Employer Website:
www.powerland.ca



Description

Powerland is looking for a qualified individual to join us as a Tier 2 Systems Technician in Regina.

The Tier 2 Systems Technician is a middle-tier role, working with Powerland's Services portfolio of customers. Support will be provided onsite, remotely, over the phone or via email.

KEY RESPONSIBILITIES:
- Responsible for support and management of all Server, Storage and Network Infrastructure across Customer portfolio adhering to best practice standards
- Provide on-site support to customers as needed
- Provide after-hours coverage as part of an on-call rotation schedule as needed
- the Tier 2 Technician could be required to travel to client sites on short notice
- Ensure customer inquiries are responded to within established time frames and customer care and technical support service levels are achieved

QUALIFICATIONS:
- 3 years of experience supporting computers and printers
- 1 year of experience with servers, networks, virtualization, security and cloud services
- Experience with securing data, network access and backup systems
- Extensive experience with Microsoft Windows Desktop OS, Mac Desktop OS, Windows Server 2008-2019, Active Directory, Exchange and Office 365
- Ability to demonstrate strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Strong customer service skills
- Ability to handle multiple priorities
- Work as a member of the Managed Services team in conjunction with other groups of technical staff
- Represent Powerland in a professional manner
- Ability to lift up to 50 lbs
- Ability to travel to customer sites as needed both inside and outside of Regina
- Must speak fluent English; bilingual preferred
- A clear criminal record check and/or clear child abuse registry check is a requirement
- Industry related training and certifications an asset
- Managed Services experience an asset
- O365 certifications and experience an asset

 

Skills and Abilities

Computer and Technology Knowledge
 - Windows
 - Word processing software
 - Hardware
 - Networking hardware
 - Networking security
 - Servers
 - Applications - desktop
 - Office Suites
 - Electronic mailing software
Essential Skills
 - Reading text
 - Document use
 - Numeracy
 - Writing
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Critical thinking
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
 - Significant use of memory
Transportation/Travel Information
 - Own vehicle
 - Willing to travel
 - Valid driver's licence
Work Setting
 - Computer hardware or software retailer/wholesaler
Work Conditions and Physical Capabilities
 - Fast-paced environment
 - Work under pressure
 - Tight deadlines
 - Attention to detail
Security and Safety
 - Criminal record check (abstract)
Own Tools/Equipment
 - Cellular phone

 

email.gif Email a Friend     print.gif Print This Job    
red_x.gif Flag as inappropriate

Conseil Économique et Coopératif de la Saskatchewan
Vous désirez plus d'information
en français sur ce poste?

Contactez-nous!

Home | Search Jobs | Job Order Detail