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Elections Canada is looking for a Bilingual French/English receptionist for their office. The receptionist must live in the Electoral District, be a Canadian Citizen and pass a bilingual test.
Duties will include but are not limited to:
Greet the public, including candidates at the office
Maintain Visitor Register
Answer/direct telephone calls
Provide general information
Receive and process mail
Receive supplies and deliver them to electoral material coordinator when necessary
Prepare targeted revision kits (as required)
Keep files organized
Store and distribute forms
Perform other duties as required
Qualifications
Experience
Answering the telephone and taking messages
Keyboarding
Receiving and distributing supplies
Opening, sorting and routing mail
Knowledge of
Procedures for receiving and greeting clients/electors
File keeping and filing systems
Telephone etiquette
Electoral process
English and French
Abilities
Communication skills
Organizational skills
Excellent computer skills, including MS Word and Excel,
Visual skills
Proofreading skills
Personal suitability
Remains impartial during electoral event
Maintains a professional demeanour and exercise judgment and tact
Adapts and learns quickly
Is innovative and proactive in identifying opportunities to contribute
Works in teams, contribute as a team member
Completes tasks and assignments
Essential Skills
- Reading text
- Document use
- Oral communication
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
Additional Skills
- Provide basic information to clients and the public
- Maintain records
- Data entry
Specific Skills
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
Work Conditions and Physical Capabilities
- Fast-paced environment
- Tight deadlines
- Repetitive tasks
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic mail
- General office equipment
- Internet browser
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