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Do you want to be part of a fun, family-oriented team, where your days fly by due to the fast-paced exciting nature of this role?
The Sporting Goods Sales Associate position is fast-paced, involving constant interaction with customers explaining product benefits and fulfilling customer needs regarding sporting goods and outdoor recreational items. Helping customers is combined with store maintenance activities such as stocking shelves, merchandising and general housekeeping.
MAJOR TASKS AND RESPONSIBILITIES
-Meet, greet and thank customers, providing friendly, informed service about sporting goods and outdoor recreational items
-Guide customers to location of products
-Stock shelves and display areas
-Keep stock clean, faced and orderly
-Locate products in the warehouse
-Suggest value-added and related products
-Keep informed of promotions & in-store deals
-Maintain professional appearance (uniform, hygiene, grooming & name tag)
-Follow company, store and department policies
-Complete other tasks, as required
MAJOR REQUIREMENTS AND COMPETENCIES
-Ability to provide professional customer service and employee support
-Ability to work in a team environment to achieve common goals
-Ability to maintain composure and work effectively in a fast-paced environment
-Ability to complete tasks according to instructions and demonstrate responsibility for outcomes
-Approachability
-Punctuality
-Knowledge of competitive sports and outdoor recreational activities
-Effective written and oral communication
Essential Skills
- Oral communication
- Working with others
- Problem solving
- Decision making
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
Credentials (certificates, licences, memberships, courses, etc.)
- Not applicable
Specific Skills
- Work with minimal supervision
- Customer service oriented
- Provide advice about merchandise
- Suggest ways to care for goods
- Suggestive selling
Product Experience/Knowledge
- Footwear
- Bicycles
- Sports equipment and clothing
Security and Safety
- Criminal record check (abstract)
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