Job Order Detail

Description

Vendastas Website Creation team is looking for a Website Services Coordinator to add to the growing team. This person will help manage the entire life of website projects, from conception to live online delivery. Each day, they will review the tasks and goals that need to be completed with the web and content teams both in India and Canada and work with the leaders on the team towards creating new and innovative solutions for upcoming projects. This role also involves cross-functional work with web designers, vendors, and client-facing communication.

Responsibilities
Monitor Website Creation orders from Vendasta's marketplace
Own the website creation pipeline and ensure that orders are processed smoothly, quickly, and with good execution
Delegate tasks to team members to achieve website publication within outlined time periods
Provide fast and effective communications with partners, clients, and vendors
Make minor edits and improvements to completed sites as needed
Educate partners and clients on the technical aspects of website development and our processes
Keeping track of completed and pending work within Vendastas task management platform
Provide world-class customer service
Maintain product knowledge and awareness
Coordinate feedback from partners on product suggestions

Skills & Qualifications
Independent decision maker; Can take calculated risks and deal with ambiguity
Takes initiative to improve processes
Ability to work independently with minimal supervision within a strong team environment
Comfortable with rapid change and few regulations
A technical aptitude and an ability to learn new processes quickly
Superior written and verbal communication skills
Experience in customer service
Exceptional organizational skills and attention to detail
Experience in web design, usability and content optimization is an asset
Proficiency with WordPress and experience with Adobe creative suite (Photoshop, InDesign) is an asset