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The Agricultural Service Manager leads the operations of the service department, ensuring top level customer support and efficiency are maintained. Close working relationships with the Agricultural Sales Team and the Heavy Truck Service Department are essential.
Duties include:
Provide the highest level of customer supportidentify and assess customers needs, manage and resolve customer concerns
Oversee all planning, administration, and general management issues, including the day to day supervision of staff
Manage and mentor a team of dedicated technicians
Delegate labour appropriately, oversee repairs, and sign off on completed repair orders
Continually improve the functions and efficiency of the service department