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Job duties include:
- Customer service
- Processing payments
- Filing
- Office organization
- Office morale
- Troubleshooting
Job Qualifications:
- Ability to form working relationships with people at all levels
- Teamwork skills
- Interpersonal skills
- Meticulous attention to detail
- Numerical skills
- IT skills (must be good with computers)
Essential Skills
- Reading text
- Document use
- Numeracy
- Writing
- Oral communication
- Working with others
- Problem solving
- Decision making
- Critical thinking
- Job task planning and organizing
- Finding information
- Computer use
- Continuous learning
- Significant use of memory
Transportation/Travel Information
- Own transportation
Additional Skills
- Provide basic information to clients and the public
- Order office supplies
- Data entry
- Maintain records
Specific Skills
- Record and relay information
- Perform clerical duties, such as filing and sorting and distributing mail
- Operate switchboard or telephone system
- Obtain and process information required to provide services
- Greet people and direct them to contacts or service areas
- Answer, screen and forward telephone calls
- Receive and issue payments
- Send invoices
- Schedule and confirm appointments
Work Setting
- Telephone answering service
- Business services
Work Location Information
- Rural community
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
Business Equipment and Computer Applications
- Windows
- Word processing software
- Spreadsheet software
- Electronic mail
- Electronic scheduler
- Database software
- Presentation software
- General office equipment
- Internet browser