Job Order Detail

Description

Working with ISM will work wonders for your career!

Working in technology today takes skill, expertise, a strategic mind and creativity. At ISM Canada, we believe in life-long learning, we value change leaders, and we are a dynamic business in a state of constant evolution. Technology is changing the worldcome to ISM and get a front row seat!

The Support Analyst (Network Control Centre) monitors and analyzes customer networks on a 24 x 7 basis in order to ensure a stable environment for our managed service customers. They also provide much of the hands-on support, configuration and installation for customer devices as required. The position ensures that all network issues are dealt with quickly and efficiently by either resolving them directly or escalating.

The successful candidate will be an important part of a larger team, providing direct customer support on issues and participating in management of all of the devices that make up the network.

If you have a passion for networks and providing great customer service, then this is a great place to start or continue to develop your network career.  

Ability to read, speak and write both English and French is a requirement for this position.


To view the full job description and submit your application, visit the ISM Canada Careers Portal at: https://www.ismcanada.com/careers