real careers. real life.

Log in as: Job Seeker | Employer
New User?

Forgot Employer password?
Forgot Job Seeker password?

Job Order Detail

Home | Search Jobs | Job Order Detail

Help Desk Technician

Job Search Safety tips

Job Order #: 5786560

Employer Name:
Anchor Managed Solutions Ltd.
Posted Date:
# of Positions:
Employment Terms:
Full Time
Length of Employment:
Technical/Applied Science Certificate
1-2 Years
Apply By:
How to Apply?:
This job is no longer taking applications

Application Information

This job is no longer taking applications and is displayed only for reference.

To view current postings please conduct a new search.

Thank you.

Employer Name:
Anchor Managed Solutions Ltd.

Contact Name:
Pat Kolysher

Contact Phone:

Contact Email:

Employer Website:


Join an amazing award-winning team and start your IT Career today!

The person in this position provides front-line and escalation technical support for service requests and for computer or technology incidents reported by users or identified by Anchors ConnectWise monitoring and alerting tools. The incumbent suggests, where possible, appropriate solutions or patches, or forwards requests or incidents to another technician within the Anchor team.


Skills and Abilities

Computer and Technology Knowledge
 - Windows
 - Internet
 - MAC
 - Hardware
 - Device drivers
 - Networking software
 - Networking hardware
 - Networking security
 - Servers
 - Applications - desktop
 - Security software
 - Office Suites
 - Communication software
 - Project management software
Essential Skills
 - Reading text
 - Oral communication
 - Working with others
 - Problem solving
 - Decision making
 - Job task planning and organizing
 - Finding information
 - Computer use
 - Continuous learning
Transportation/Travel Information
 - Own vehicle
 - Valid driver's licence
Credentials (certificates, licences, memberships, courses, etc.)
 - A+ Certification
Specific Skills
 - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
 - Consult user guides, technical manuals and other documents to research and implement solutions
 - Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Work Setting
 - Consulting firm
 - Computer systems unit
 - Help desk
 - Computer hardware or software retailer/wholesaler
Work Conditions and Physical Capabilities
 - Fast-paced environment
 - Work under pressure
 - Tight deadlines
 - Attention to detail
 - Combination of sitting, standing, walking
 - Bending, crouching, kneeling
Security and Safety
 - Criminal record check (abstract)
Own Tools/Equipment
 - Internet access
 - Cellular phone


email.gif Email a Friend     print.gif Print This Job    
red_x.gif Flag as inappropriate

Conseil Économique et Coopératif de la Saskatchewan
Vous désirez plus d'information
en français sur ce poste?


Home | Search Jobs | Job Order Detail