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Essential Duties:
-returns, warranties, exchanges, processing purchases
-Managing break schedule for cashiers
-Ensuring all cash lanes are neat & tidy
-Effectively handles customer concerns
-Efficiently processing sales, returns and exchanges
-Responding promptly and accurately to purchase inquiries
-Handling customer inquiries
-Offers customers a friendly, welcoming experience
Key Behaviors & Competencies:
-Customer Focus
-Team Oriented
-Results Oriented
-Adaptability
Qualifications:
-A demonstrated ability to deliver a positive customer service experience
-Attention to detail and organizational skills
-Ability to maintain composure & work effectively in a fast-paced environment
-Ability to work shifts including days, evenings, weekends and holidays
Essential Skills
- Reading text
- Oral communication
- Working with others
- Problem solving
- Decision making
- Finding information
- Computer use
Specific Skills
- Operate cash register
- Customer service oriented
- Process money, cheques and credit/debit card payments
- Greet customers
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Standing for extended periods
- Bending, crouching, kneeling
Business Equipment
- Price scanner
- Computer terminal
- Cash register
- Interac machine
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