Are you a skilled IT specialist looking to work in a dynamic and unique environment? This may be the career for you!
Reporting to the IT Director, the IT Support Officer assists in supporting all Innovation Saskatchewan IT initiatives and plays a critical role in providing frontline service for corporate users and park networks.
Primary Responsibilities
Duties include but are not limited to, the following:
-Providing frontline support to corporate users for desktop, server, network and software troubleshooting and incident requests and escalating requests to IT department team as required
-Managing deployment of corporate initiatives, including computers, phones and other end user devices
-Managing life cycle of desktop and mobile hardware and software
-Assisting in deployment of and backup of IT infrastructure
-On-call support for critical systems
-Installing operating systems and applications on corporate computers
-Maintaining documentation, including incident reporting, access permission records, support agreement records and all other IT activity
For further job details please check out our careers page!
Work Setting
- Government
Security and Safety
- Basic security clearance