Job Order Detail

Description

At E. Bourassa & Sons we understand that it is our employees that make the competitive difference and as such we place a high value on maintaining a fun and productive work environment that heavily promotes a healthy work-life balance, continuous learning and career
growth.

Core Responsibilities:
- Lead, mentor and guide a team of dedicated technicians and support staff within the Service Department.
- Build relationships with customers by providing helpful and friendly service.
- Assist customers with solving problems and help provide fast solutions.
- Maintain a schedule/plan to optimize department efficiency.
- Identify and support growth areas within the department.
- Build internal relationships by collaborating with all departments within the dealership.
- Look for ways to improve processes and implement change.
- Provide customers with basic technical support (training provided).

Minimum Requirements:
- Knowledge of and a passion for the Agriculture Industry.
- A strong desire to continuously learn and advance your skill set.
- Leadership education/training OR experience leading a team.
- Interest in equipment/mechanics.
- Enjoy working in a team atmosphere.
- Strong interpersonal and communication skills.
- Strong understanding of the importance of superior customer service.
- Ability to problem solve and think on your feet.

Benefits and Additional Perks:
- Support and mentorship from the Store Manager and Corporate Service Manager.
- An abundance of support/resources from corporate leaders to help you succeed.
- Additional time off available for family activities.
- A comprehensive health and benefit package and matching Retirement Savings Plan.

Are you looking to advance your career? Do you want to be a part of a 4th generation, family-owned business that supports the local community? Do you want to work for a company that invests in your personal growth? If this sounds like you then we encourage
you to apply!