We believe work should be fun! If you are looking for a fun environment, are a rec enthusiast, and are customer focused, then we want YOU!
Responsibilities:
-In charge of the sale of a new or pre-owned unit. Achieve sales targets by ensuring all processes and sales procedures are followed every time. Must be actively involved in every stage of the sale process from start to delivery.
-Manage the customer databases, including owner follow-up, unsold customers, and confirmation of delivery dates and times. Maintain files for all sold and unsold customers including detailed notes entered into Lightspeed.
-Oversee the unit delivery including inspection of the unit prior to delivery.
-Maintain current product knowledge including own brands and competitive models. Understand aftermarket products such as warranties, finance plans, and accessories.
Qualifications:
-Excellent customer service skills. Ability to negotiate, explain, and assist customers to ensure they are placed in the unit that matches their needs.
-Excellent communication skills, both verbal and written, in person, and over the phone. Must have the ability to listen and ask appropriate questions to ensure the customer's needs are met.
-Must be computer literate with the ability to use a variety of programs and learn other programs easily. Experience with Lightspeed is considered an asset.
-Must be a team player, self-motivated, and pro-active with a desire for knowledge and an ability to retain facts and information.
-Previous sales experience is considered an asset, not required as we will train the right individual!