Take customer calls and provide support for their inquiries and/or concerns and provide product information as required.
Receive and input customer order requests for product and process in a timely manner; advise customer of shipping details.
Providing timely communication to business units regarding costing and inventory issues, status of orders and delivery dates.
Assist warehouse team with cycle counting tasks.
Investigate inventory discrepancies and correct as required in the inventory system.
Assist warehouse team by updating bin locations in system, labelling and bar coding as appropriate; labeling and putting away product in appropriate locations.
Preparing various inventory control reports for management review.
Replenishing inventory by creating and issuing POs to vendors based on min-max levels established in the system.
Creating and issuing POs for special orders as required.
Collaborating with vendors and freight companies to ensure timely delivery of orders.